Flood Guard 5 Year Limited Warranty Information

FloodGuard – Limited 5-Year Warranty
Last Updated: [Insert Date]

FloodGuard stands behind the quality and durability of our flood protection systems. Our panels and hardware are built to perform in demanding environments, including the harsh conditions found throughout Florida. This Limited Warranty outlines the coverage terms for eligible products.

1. Coverage & Duration

Aluminum Panels & Tracks
Covered for 5 years against structural defects in materials or workmanship under normal use and proper maintenance.

Note: Surface-level corrosion, discoloration, or oxidation—especially from salt, moisture, or coastal exposure—that does not affect the functionality or structural integrity of the product is not covered under this warranty.

Seals & Hardware
Covered for 1 year against defects in materials or workmanship.

Shipping Damage
Parts damaged during shipping will be replaced immediately prior to installation.

2. Exclusions

This warranty does not cover:

  • Damage or performance issues caused by improper installation or lack of maintenance

  • Cosmetic wear such as fading, staining, oxidation, or corrosion that does not impair performance

  • Any loss, damage, or liability resulting from use of the system

  • Modifications or repairs not approved by FloodGuard

3. Filing a Warranty Claim

To submit a warranty claim, contact FloodGuard and include:

  • A copy of your signed installation contract

  • A written description of the issue

  • Clear, high-resolution photos

Claims will be reviewed promptly. If the issue is covered under warranty, FloodGuard will replace the defective part(s) at no cost.

4. Customer Responsibilities

Installation & Maintenance
Warranty coverage requires proper installation and routine maintenance. Please follow local building codes and FloodGuard’s care guidelines to ensure ongoing performance.

Transferability
The warranty may be transferred to new property owners. Contact FloodGuard with updated ownership info and system photos to maintain warranty coverage.

5. Warranty Registration

No formal registration is required. Your signed contract serves as proof of coverage.

6. Agreement to Terms

By purchasing and using FloodGuard products, you agree to the terms of this Limited Warranty. This warranty covers product defects only and does not extend to damage, loss, or failures caused by external events or improper use.